Two days ago some of our customers received an email from GRAPHISOFT stating that their BIMx Premium Account had been eliminated. This information was false.
BIMx Accounts have not been changed and customers’ data is safe.
We are truly sorry about the confusion our email caused. We have identified the problem that caused the unintended email and we are doing our best to prevent this happening in the future. We have followed up with all affected users about this by sending them an email explaining the situation.
Should you have any questions or feedback, don’t hesitate to let me know at firstname.lastname@example.org.
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