ARCHICAD can’t find the Hardware License key on macOS 10.13 High Sierra
Affected versions: All | Severity: not a Bug, workaround applicable | ID: 229498
When you freshly install ARCHICAD on macOS 10.13 High Sierra, ARCHICAD might not be able to find the Codemeter Hardware License key. (Macs that were migrated to 10.13 from an earlier version and had ARCHICAD installed on them previously are unaffected by this issue. ARCHICADs using Software License keys are also unaffected by this issue.)
This happens because Apple has a new policy about Kernel Extensions in macOS 10.13 High Sierra. This keeps every Kernel Extension from running unless an Administrator user allows it. The Codemeter driver uses such a Kernel Extension for communicating with the Hardware keys, so ARCHICAD won’t be able to communicate with them without it. Software keys don’t use this Kernel Extension, so they are unaffected by this issue.
After you have finished installing ARCHICAD, You have to allow the Kernel Extension to run. You only have to do this once on each computer. Here’s how you can do it:
- Restart your computer (the dialog to allow the Kernel only appears for half an hour, after every startup or the initial installation)
- Open the System Preferences Application
- Select the Security and Privacy Submenu, and go to the General tab.
- Click the Allow button next to the System software developer “WIBU-SYSTEM AG” was blocked from loadingmessage.
We plan to release an installer that warns you to do these steps later this year.